Execute initiatives to improve process efficiency and standardize operations across teams

Develop and help implement SOPs and frameworks to support scale and internal alignment

Participate in root cause analysis and problem-solving sessions related to business inefficiencies.

Collect and interpret operational data to identify pain points and recommend improvements.

Redesign specific workflows to improve performance, reduce risk, or enhance internal controls.

Support the testing and rollout of digital tools that enhance process automation.

Participate in internal audits and self-assessment exercises to promote operational discipline.

Work closely with the Head of Business Excellence to co-lead improvement pilots and track progress.

Bachelor’s degree in Business, Operations Management, Industrial Engineering, or a related field.

1–2 years of experience in process improvement, operations, or business analysis roles (internship, freelance, or project-based experience is acceptable).

Hands-on mindset, with willingness to get into the details and drive execution.

Logical thinker with good data interpretation and root cause analysis skills.

Strong interpersonal skills and the ability to work across teams to get things done.

Open to feedback, coachable, and hungry to learn in a structured yet fast-paced environment.